Internet Explorer 10
First click the 'Tools' menu and go to 'Internet Options' at the bottom.
(You may need to push the 'alt' button on your keyboard to bring up the menu)
Click the 'Delete...' button as shown below.
Check the appropriate boxes as shown below and click 'Delete':
Once you have deleted your temporary internet files, please close all Internet Explorer windows and then reopen.
If you still have an error, please email firstname.lastname@example.org with the error ID and your login name.